Astah crashes when you have a mouse over the tool bar

Product & Version
– astah* professional

Description
Astah crashes when you have a mouse over the tool bar (e.g. when trying to display a tool tip on mouse over.)

Solution
Try following two solutions.

(A) Update the graphics driver to the latest version

(B) Modify astah’s configuration file

  1. Close Astah if you have it running
  2. There is a “astah-pro.l4j.ini” file in Astah Professional installation folder. Open it with text editor.
  3. Search for “-Dsun.java2d.d3d=false”
  4. Delete it and overwrite the file
  5. Launch Astah and see if the problem still exists

If neither of these solutions worked, please send us a VM crash log (hs_err_pidxxx.log – should be stored in the userhome/AppData/Local/Temp..etc.

Bug ID
6601

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