Hello, dear customers and partners,
We’d like to inform you of a temporary change to our office schedule due to an internal event.
Office Closure Period:
Friday, October 30, 2026 (Japan Standard Time)
During this period, we will be unable to respond to inquiries.
We will resume normal business operations on Monday, November 2, 2026 (Japan Standard Time).
Support During the Closure:
During the office closure, we will pause responses to:
- Product inquiries
- Support requests
Note: Purchases for other license types via online store will remain available during the closure period.
All requests received during the closure will be handled in order after we reopen on November 2, 2026.
FAQ pages:
If you have any questions, please refer to the relevant FAQ pages:
Thank you for your understanding and continued support.
Warm regards,
The Astah Team
