Astah crashes when having a mouse over the tool bar

Product & Version
– Astah Professional, SysML and GSN

Description
Astah crashes when having a mouse over on a tool bar (e.g. when trying to show a tool-tip).

Solution
Try following two solutions.

A) Update your graphics driver to the latest version

B) Modify Astah’s configuration file

1. Close Astah if you have it running

2. If you are using Astah Professional:
   Open “astah-pro.l4j.ini” file in Astah installation folder with text editor, find the following line(*1) and delete it.
   -Dsun.java2d.d3d=false

   If you are using Astah SysML:
   Open “astah-sys.l4j.ini” file in Astah installation folder with text editor, find the following line(*1) and delete it.
   -Dsun.java2d.d3d=false

   If you are using Astah GSN:
   Open “astah-gsn.l4j.ini” file in Astah installation folder with text editor, find the following line and delete it.
   -Dsun.java2d.noddraw=true

    

3. Overwrite the file and launch Astah – see if the problem still exists.

If neither works, please send us the Java crash log (hs_err_pidxxx.log) which should be in the userhome/AppData/Local/Temp..etc.

Bug ID
6601

(*1) For details about “-Dsun.java2d.d3d=false” option, read here on Oracle’s page.