Due to our annual internal events, we’ll be closing our office on April 21st (Fri) in Japanese Standard Time.
1. Technical Support & inquiries
Please send us emails or create support tickets, we’ll respond on the following Monday – April 24th (Mon).
Purchasing licenses are available through our online store or resellers even while our office is closed.
However, the delivery of the specific license types below may be delayed.
So if you plan on starting to use the paid license on April 21st, please purchase the license ahead of time.
Lost your license file?
If you have lost your license file and need to re-issue it. You can always do so by yourself on our website: How to re-issue your license file.
If you have any questions, please refer to our FAQ.