Important Notice: New Year Holiday Schedule and Support Details

As we approach the end of another successful year, we at Change Vision, Inc. would like to express our heartfelt gratitude to all our customers worldwide for your continued support and trust. In observance of the New Year holidays, we’d like to inform you about our holiday schedule and the availability of various services during this period.

Holiday Schedule

Office Closure Dates: Dec. 28 (Thu) – Jan. 8 (Mon)
Resumption of Business: We will resume normal operations on January 9th (Tue) at 9:00 AM JST (Japan Standard Time).

Tech Support/License Transfer/Contact Form

Monitoring Period: Our support staff will be monitoring all emails during the holidays and will respond to urgent issues.
Response to Requests: All support requests, emails, and orders will be addressed starting January 9th.

About Purchase

Online Store Availability: Our Online Store will be operational during the holiday period. However, these three license types will not be delivered automatically during the holiday period.
- Astah Professional Academic Individual License
- Faculty Site License
- Astah Professional Organizational Perpetual License and its renewal
  - Pre-Holiday Purchases Advised: If you are considering purchasing any of these three licenses, we recommend completing your transaction before the holiday begins to ensure timely delivery. Please place your orders by December 27th to avoid any delay.
Purchasing Through Resellers: You can also purchase Astah licenses from our listed resellers. However, we are not certain of the holiday schedules for each reseller. Please check directly with them for specific holiday availability and processing times if you have any questions.