Hello everyone,
Thank you as always for your continued support of Change Vision and the Astah product family !
Please note that our office will be closed for the New Year holiday during the following period:
Office Closure Period:
Saturday, December 27, 2025 – Sunday, January 4, 2026 (Japan Standard Time)
During this period, we will be unable to respond to inquiries.
We will resume normal business operations on Monday, January 5, 2026 (Japan Standard time).
Support During the Closure
During the holiday closure, we will pause responses to:
- New orders for:
- Product inquiries
- Support requests
Note: Purchases for other license types via online store will remain available during the closure period.
All requests received during the closure will be handled in order after we reopen on January 5, 2026.
If you have any questions, please refer to the relevant FAQ pages:
- Licensing FAQ
- Purchasing FAQ
- Astah Professional FAQ
- Astah UML FAQ
- Astah SysML FAQ
- Astah System Safety FAQ
Year-End Order Deadline and Shipping (For Reselling Partners)
For our reselling partner companies, please note the year-end order cutoff:
Final order cutoff:
Friday, December 26, 2025, 12:00 PM (noon), Japan Standard Time
- Orders received by 12:00 PM on December 26 will be shipped on the same day.
- Orders placed after the cutoff will be processed and shipped sequentially from January 5, 2026 onward.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
Thank you for your continued partnership, and we wish you a happy and peaceful New Year!
Warm regards,
Astah Team